FAQ

Step 1: Send us a message about your order details by clicking the "wholesale inquiry" button at product page, or via"Contact" Form, or email us directly at info@goodhairfactory.com

Step 2: Offer Sheet will be sent to you within 24 hours after receiving your message.

Step 3: Invoice will be sent to you after Offer Sheet is confirmed.

Step 4: Make the payment.

Step 5: Processing your order and delivery on time.

No there isn't any minimum order quantity needed. You can buy one bundle, a hundred bundles or more. The more you buy, the more discounts you get.

All our products are shipped from China. We ship orders using DHL to the United States and other couriers according to the areas. We do offer expedited shipping at the cost of customers' expense and estimated delivery costs/time vary depending on which kind of service is chosen, weight of package, and delivery destination.

Once you have confirmed the price, you can pay for your order by Western Union, Money Gram, transfer (T/T),or Paypal. Once the payment is completed, we will inform you as soon as possible.

Absolutely. This is perfectly normal. Please understand that 100% human hair is untreated hair. It comes from various donors. Some donors are older than others and vice versa. Each donor will have a different hair curl pattern and hair color ranging anywhere from an off black to a natural brown color, and yes, even a few gray strands here or there. At no time will virgin hair bundles ever look the same because all hair is not donated by the same person. What is always consistent is the raw and natural quality of the hair. The gorgeous texture and gentle blend that it has with your own natural hair.